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Unable to access web services, which have only HTTP protocols in Business Analyst Online, and Community Analyst Online. The following error message is returned, “The web map you are trying to add from ArcGIS Online can’t be accessed.”

Last Published: February 16, 2016 Esri Community Analyst
Bug ID Number BUG-000092792
SubmittedDecember 7, 2015
Last ModifiedJune 5, 2024
Applies toEsri Community Analyst
Version found5.0
Operating SystemWindows OS
Operating System Version7.0 64 Bit

Additional Information

The issue is no longer reproducible in the current application.


Enable HTTPS in the service URL.

Steps to Reproduce

Bug ID: BUG-000092792


  • Esri Community Analyst

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