Bug
Unable to access the Portal homepage from an external network after launching Esri ArcGIS 10.4.1 for Server on Ubuntu with PostgreSQL (May 2016) image on Amazon Web Services (AWS).
| Bug ID Number | BUG-000100269 |
|---|---|
| Submitted | October 21, 2016 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS GIS Server |
| Version found | N/A |
| Operating System | N/A |
| Status | Will Not Be Addressed |
Additional Information
Accessing Portal through 7443 is supported from internal network, not from outside network. Thus not from publicIP from outside AWS. The steps in workaround are correct.Workaround
From the Amazon instance, open the Portal home app using the private IP URL. Then build the portal site on the Amazon instance. After this, deploy an ArcGIS Web Adaptor to allow access over ports 80 and 443.Steps to Reproduce
Bug ID: BUG-000100269
Software:
- ArcGIS GIS Server
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App