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Bug

Unable to access secured REST services when using an Active Directory account where the username includes a '@' symbol.

Last Published: April 18, 2017 ArcGIS GIS Server
Bug ID Number BUG-000103821
SubmittedMarch 21, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.5
Operating SystemWindows OS
Operating System Version2012 R2
StatusWill Not Be Addressed

Additional Information

ArcGIS GIS Server configured with Windows Active Directory (AD) users can only utilize the Windows Down-Level Logon Format. Explained here: https://msdn.microsoft.com/en-us/library/windows/desktop/aa380525(v=vs.85).aspx The @ symbol is not supported by Windows AD in that format. It is automatically changed to an underscore if logging in to ArcGIS GIS Server using the other Windows logon format (User Principal Name), which is not recognized by ArcGIS GIS Server.

Steps to Reproduce

Bug ID: BUG-000103821

Software:

  • ArcGIS GIS Server

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