Bug
Unable to access large Image Collection items from a Hub site catalog; the browser loads endlessly and eventually crashes with an "Aw snap!" error.
| Bug ID Number | BUG-000179923 |
|---|---|
| Submitted | October 3, 2025 |
| Last Modified | October 14, 2025 |
| Applies to | ArcGIS Hub |
| Version found | N/A |
| Operating System | N/A |
| Operating System Version | N/A |
| Version Fixed | Planned Release Date: Q4 2025 |
| Status | Fixed |
Additional Information
The issue has been identified as a request for the item's data that attempts to load resources exceeding 500 MB, causing the browser to crash. Further investigation will be carried out during the data retrieval process to mitigate this issue in the future.Workaround
Search with the same Item ID or the name of the Image collection in ArcGIS Online Content tab. The Image collection is available and works fine when accessed through Item Details page.
Steps to Reproduce
Bug ID: BUG-000179923
Software:
- ArcGIS Hub
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