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Bug

Unable to access Classic Story Maps when browsing directly to the ArcGIS Enterprise Sites application.

Last Published: April 13, 2021 Portal for ArcGIS
Bug ID Number BUG-000138898
SubmittedApril 9, 2021
Last ModifiedFebruary 14, 2025
Applies toPortal for ArcGIS
Version found10.8.1
Operating SystemWindows OS
Operating System Version10.0
Version Fixed10.9.1
StatusFixed

Workaround

  1. Browse to Portal Home > Log in with Enterprise Logins.
  2. Click Application Launcher.
  3. Select Sites.
  4. Find Classic Story Map Application in the appropriate Sites application.
  5. The Classic Story Map Application loads successfully after the authentication through Portal Home.

Steps to Reproduce

Bug ID: BUG-000138898

Software:

  • Portal for ArcGIS

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