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Bug

Unable to access a secured ArcGIS Server service with stored credentials in ArcGIS Online when signed into multiple ArcGIS Online organizations simultaneously in ArcGIS Pro, regardless of which is the licensing portal.

ArcGIS Pro
Bug ID Number BUG-000178950
SubmittedAugust 22, 2025
Last ModifiedSeptember 9, 2025
Applies toArcGIS Pro
Version found3.5.2
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusDuplicate

Additional Information

Duplicate of BUG-000145784.

Workaround

Sign in to ArcGIS Pro with the organization with access to the item and no other organizations.

Steps to Reproduce

Bug ID: BUG-000178950

Software:

  • ArcGIS Pro

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