Bug
Turning off the Cellular Data option in the ArcGIS Field Maps app is not working as expected.
| Bug ID Number | BUG-000164200 |
|---|---|
| Submitted | January 9, 2024 |
| Last Modified | September 26, 2025 |
| Applies to | ArcGIS Online |
| Version found | June 2023 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | As Designed |
Additional Information
The ArcGIS Field Maps documentation states that the Cellular Data option in the ArcGIS Field Maps setting refers to the use of cellular data to download, sync, and update offline maps and offline map areas. This setting does not disable the use of cellular data for creating or updating records on an online map or other uses of cellular data in ArcGIS Field Maps. In order to block the use of cellular data in the ArcGIS Field Maps app entirely, disable the use of cellular data through the mobile device's settings. Refer to the following ArcGIS Field Maps documentation: https://doc.arcgis.com/en/field-maps/android/use-maps/download-maps.htm#:~:text=for%20download.-,Tip,-%3AWorkaround
In IOS:
- Go to mobile settings.
- Open the Cellular Data option.
- Scroll down to Cellular Data Apps. The list of all the mobile apps appears.
- Turn off the cellular data for the ArcGIS Field Maps app.
In Android:
- Go to mobile settings.
- Open Connection > Data Usage > Allowed Networks for Apps.
- Set the ArcGIS Field Maps app to use Wi-Fi only.
Steps to Reproduce
Bug ID: BUG-000164200
Software:
- ArcGIS Online
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