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Bug

Travel time and distance increases between two points in an OD cost matrix analysis layer if additional points are added when using a travel mode with modified parameters and hierarchy is on.

ArcGIS Pro
Bug ID Number BUG-000144699
SubmittedNovember 19, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.9
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

This issue is non reproducible on the latest version of the software. If this issue still persists, contact Esri Support Services and reference this defect's record number.

Workaround

  • Used the OD cost matrix solver on ArcMap and confirmed that the issue does not take place there.
  • Use the ready to use OD cost matrix solver on ArcGIS Online. However, this analysis method uses credits and loses the functionality or customability.

Steps to Reproduce

Bug ID: BUG-000144699

Software:

  • ArcGIS Pro

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