laptop and a wrench

Bug

Travel time and distance increase when same locations are added as origins and destinations to calculate travel time and distance from each origin to all the destinations.

ArcGIS Online
Bug ID Number BUG-000163027
SubmittedNovember 16, 2023
Last ModifiedMay 30, 2025
Applies toArcGIS Online
Version foundOct 2023
Operating SystemWindows OS
Operating System VersionN/A
Version FixedDecember 2023 update to routing services (Went live on 12/21/2023 5 PM pacific)
StatusFixed

Steps to Reproduce

Bug ID: BUG-000163027

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options