BUG-000125560 for ArcGIS Collector

Bug ID Number	BUG-000125560
Submitted	September 26, 2019
Last Modified	June 5, 2024
Applies to	ArcGIS Collector
Version found	N/A
Operating System	N/A
Operating System Version	N/A
Status	Will Not Be Addressed

Additional Information

The map was authored incorrectly in ArcGIS Pro for vector tile creation. Our recommendation is to follow the guidelines mentioned in the help topic on how to author a multiscale map for creating vector tiles. https://pro.arcgis.com/en/pro-app/help/mapping/map-authoring/author-a-multiscaled-map.htm In the current map document, the map uses custom scale ranges (100,000 -300,000) for defining the visible range of data. This causes the same data to be rendered at multiple scale levels of ArcGIS Online tiling scheme (288,895-144,448-72,224) thus resulting in brief flashing. To achieve the correct display of features at tile boundaries, it is better to avoid two versions of feature drawing simultaneously at scale boundaries. We recommend that the visibility scale ranges are set to start and stop at exactly the same scale value as used in the tiling scheme and avoid duplication of features in the tiles.

Workaround

This issue only occurs if the ArcGIS Pro project contains many references for the same data that are all set at different, but concurrent visibility scale ranges. In other words, instead of adding three references to the same data and configuring visibility scales on each one, the same effect can be met by adding one reference to the data and setting the 'Out Beyond' value to the largest scale value desired. This issue does not occur if the data is configured this way.