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Bug

Tiles show as white in World Terrain Base map at location : -113.9723259 ,50.7262124 at 1-10km scale (north of Okotoks, Alberta and north of Red Deer, Alberta).

Last Published: November 26, 2015 ArcGIS Online
Bug ID Number BUG-000091744
SubmittedOctober 27, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found3.9
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusKnown Limit

Additional Information

The World Terrain Base map only has detail down to 1:1,000,000 scale (1-20km in user's notes). There is no content by design at 1:577,000 scale (1-10km in user's notes). This information is detailed in the World Terrain Base map item: http://www.arcgis.com/home/item.html?id=c61ad8ab017d49e1a82f580ee1298931 An alternate solution is to use this instead: World Hillshade http://www.arcgis.com/home/item.html?id=1b243539f4514b6ba35e7d995890db1d It has coverage at 3 addtional scales (1:577k, 1:288k, 1:144k).

Steps to Reproduce

Bug ID: BUG-000091744

Software:

  • ArcGIS Online

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