Bug
Tiles on the Topographic basemap close to X = -89.843838 , Y = 31.780801 do not display when zoomed beyond a scale of 1:13500.
| Bug ID Number | BUG-000099528 |
|---|---|
| Submitted | September 22, 2016 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS for Desktop |
| Version found | 10.4.1 |
| Operating System | Windows OS |
| Operating System Version | 2008 R2 64 Bit |
| Status | Will Not Be Addressed |
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter Mature Support in March 2024 (https://support.esri.com/en-us/products/arcmap/life-cycle). There are no plans to release an ArcGIS Desktop 10.9, and we recommend that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro (https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate) for more information.Workaround
As an alternative, use a different ESRI basemap at 9k or use the Topographic map at a different scale until the fix is incorporated.Steps to Reproduce
Bug ID: BUG-000099528
Software:
- ArcGIS for Desktop
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