laptop and a wrench

Bug

Tile creation performance using an ArcGIS Online Developer account is significantly worse when compared to the ArcGIS Online Organizational account.

Last Published: March 6, 2019 ArcGIS Online
Bug ID Number BUG-000120271
SubmittedFebruary 22, 2019
Last ModifiedNovember 4, 2025
Applies toArcGIS Online
Version found6.4
Operating SystemWindows OS
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

The development team has considered the issue or request and concluded it will not be addressed in the current release cycle. If this is still a concern, contact Esri Support Services.

Workaround

  • Accept the default visible scale range to provide increased performance for tile creation. This is still noticeably slower than the ArcGIS Online Organizational account.
  • Use an ArcGIS Online Organizational account to create tiles.

Steps to Reproduce

Bug ID: BUG-000120271

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options