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Bug

TIFFs do not display when added to the center of an existing image service.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM011806
SubmittedSeptember 18, 2007
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version found9.2
Version Fixed9.2
StatusFixed

Workaround

1. Complete steps 1 to 6.2. Open "Windows Explore".3. Navigate to where the image service was created.4. Open the ".DerivedImages" folder.5. Open the "SO" folder.6. Within the “SO” folder there will be a list of the derived images for this service, delete all files found within this folder.7. Within ArcMap open the "Image Service" drop down window, navigate to Advanced > Optimize > Service Overviews > Define. Select “OK”.8. Leave the "Service Overview Properties" as default and select "OK".9. Navigate to "Image Service" drop down window Advanced > Build.10. Be sure that "Generate derived images" is checked on. The newly added imagery will now display.

Steps to Reproduce

Bug ID: NIM011806

Software:

  • No Product Found

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