laptop and a wrench

Bug

TIFF files become corrupt when building pyramids or calculating statistics in ArcMap 10.2

Last Published: August 25, 2014 ArcGIS for Desktop
Bug ID Number NIM093745
SubmittedAugust 5, 2013
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.1
Operating SystemWindows OS
Operating System Version7
Version Fixed10.2
StatusFixed

Additional Information

fixed in next version

Workaround

1. Navigate to the folder where the TIFF file is stored. 2. Delete the .ovr and .aux.xml files located in the folder in Step 1. 3. In ArcMap, re-add the TIFF file. 4. Do not build pyramids or calculate statistics.

Steps to Reproduce

Bug ID: NIM093745

Software:

  • ArcGIS for Desktop

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options