laptop and a wrench

Bug

Thumbnails for shapefiles added to Portal for ArcGIS 10.4.1 as an item do not get created, and the process loads continuously in the 'Creating Service' stage.

Last Published: May 30, 2017 Portal for ArcGIS
Bug ID Number BUG-000098893
SubmittedAugust 25, 2016
Last ModifiedAugust 26, 2025
Applies toPortal for ArcGIS
Version found10.4.1
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.4.1
StatusFixed

Workaround

Use Internet Explorer or Firefox.

Steps to Reproduce

Bug ID: BUG-000098893

Software:

  • Portal for ArcGIS

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