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Thumbnails for ArcGIS Online web maps do not appear when adding a web map to Business Analyst Online and only when SSL is enabled on the organization.

Last Published: June 16, 2015 Esri Business Analyst Online
Bug ID Number BUG-000088025
SubmittedJune 2, 2015
Last ModifiedJune 25, 2021
Applies toEsri Business Analyst Online
Version found4.5
Operating SystemN/A
Operating System VersionN/A

Additional Information

The issue is not reproducible in the latest version of Business Analyst. The web maps and layers workflow is completely changed in the 7.2 version of the application.


In Business Analyst Online, go to Preferences > Web Maps. Click Add under 'Populate Web Maps from:' and add the ArcGIS Online organization URL.

Steps to Reproduce

Bug ID: BUG-000088025


  • Esri Business Analyst Online

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