Thumbnails for ArcGIS Online web maps do not appear when adding a web map to Business Analyst Online and only when SSL is enabled on the organization.
Last Published: June 16, 2015Esri Business Analyst Online
Bug ID Number
June 2, 2015
June 25, 2021
Esri Business Analyst Online
Operating System Version
This issue was not reproducible when tested by the development team. Issues may be given this status when they cannot be reproduced or are no longer relevant in a development version of the software, but a specific fix was not installed to address the issue. The issue's Additional Information section may contain further explanation.
The issue is not reproducible in the latest version of Business Analyst. The web maps and layers workflow is completely changed in the 7.2 version of the application.
In Business Analyst Online, go to Preferences > Web Maps. Click Add under 'Populate Web Maps from:' and add the ArcGIS Online organization URL.