NIM002114 for No Product Found

Bug ID Number	NIM002114
Submitted	April 13, 2006
Last Modified	June 5, 2024
Applies to	No Product Found
Version found	9.1
Status	Non-Reproducible

Additional Information

No Public Explanation

Workaround

Use ArcCatalog on a different machine However this is unacceptable for some users.It is also possible to copy the encoded thumbnail image from one metadata document to another. Therefore, you can request data from the user, recreate their map service and associated metadata document with the thumbnail. Then, navigate to the location of the metadata doc for the IMS service (<a href="file:C:/Program" target="_blank">C:\Program</a> Files\ArcGIS\ArcIMS\AppServer\Metadata\<servicefolder>) and open it in a text editor. Copy out the content between the <THUMBNAIL> ... </THUMBNAIL> tags and paste them into the problematic metadata document that contains the blank image. Workaround #2. a. Take a screen shot of your ArcIMS service. b. Crop this image in an image editor like IrfanView (Make sure that this image is less than 100Kb)c. Use the following online utility to convert this image to a base64 encoded string.--> <a href="http://www.motobit.com/util/base64-decoder-encoder.asp" target="_blank">http://www.motobit.com/util/base64-decoder-encoder.asp</a>d. Open the metadata document for the IMS service (located in <a href="file:C:/Program" target="_blank">C:\Program</a> Files\ArcGIS\ArcIMS\AppServer\Metadata\<servicefolder>)e. Replace everything that's between the <Data EsriPropertyType="Picture"> and </Data> tags with the ecoded text from the online utility.f. Refresh the ArcIMS connection in ArcCatalog. The thumbnail should now appear under the Metadata preview of the IMS service.NOTE: Keep in mind, in order to create metadata and a thumbnail image for an ArcIMS map service, the map service has to be included as a secure service in the aimsacl.xml file. For most cases, you can use the administrative account.***The workaround doesn't always work. AGIO has stated that this is not a critical issue, however, they would like to note that a fix is needed. This can be in a SP for 9.2. AGIO would like to be notified when this issue has been resolved.***