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Bug

Thumbnails are not generated for a ArcGIS Online web map that contains a feature service pointing to the local machine's ArcGIS Server.

Last Published: February 14, 2017 ArcGIS Online
Bug ID Number BUG-000102160
SubmittedJanuary 17, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found4.4
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusKnown Limit

Additional Information

Thumbnails are generated by a print service hosted on ArcGISOnline. In order for thumbnails to be automatically generated, the print service will need to be able to access the GIS Server. Work around this issue by manually uploading a thumbnail or configuring your ArcGIS Online organization to use a print service from the local ArcGIS Server instance. https://blogs.esri.com/esri/arcgis/2015/12/30/put-your-best-thumbnail-forward/

Workaround

N/A

Steps to Reproduce

Bug ID: BUG-000102160

Software:

  • ArcGIS Online

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