Bug
There is no option to use a Google+ public account as the first user in an organization when log in to activate a purchase.
| Bug ID Number | BUG-000111554 |
|---|---|
| Submitted | February 12, 2018 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Online |
| Version found | 5.4 |
| Status | Known Limit |
Additional Information
To activate a new subscription, user must use an ArcGIS account. Google and Facebook accounts are not supported for activation.Workaround
1. Create a new undesired username in the activation process.2. Invite the desired public username to the organization.3. Escalate the desired username's rights to Administrator.4. Log in with the desired username.5. Delete the new undesired username from the organization.Steps to Reproduce
Bug ID: BUG-000111554
Software:
- ArcGIS Online
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