There is no option to remove the background color for text in the Information Lookup configurable template.
Last Published: August 8, 2017ArcGIS Online
Bug ID Number
BUG-000105912
Submitted
June 19, 2017
Last Modified
June 5, 2024
Applies to
ArcGIS Online
Version found
5.1
Status
Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
Additional Information
this is a limitation of the dojo rich text editor we are using. in addition to using the remove format button to remove all of the formatting for the selected text, you could click 'View HTML Source' and locate the span tag that stores the string you want to modify and then remove the styling for the backround. here is an example:
The before HTML where the text is rendered in bold and italics with red for background color:
this is text with a variety of formatting
becomes this when the background color styling has been removed:
this is text with a variety of formatting