laptop and a wrench

Bug

There is no error message explaining why users cannot activate a trial organizational subscription with an ArcGIS Online public account.

Last Published: January 21, 2015 ArcGIS Online
Bug ID Number BUG-000084290
SubmittedDecember 30, 2014
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found3.6
StatusDuplicate

Workaround

Create a new username when activating trial organizational subscription accounts.

Steps to Reproduce

Bug ID: BUG-000084290

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options