| Bug ID Number |
BUG-000150322 |
| Submitted | June 27, 2022 |
| Last Modified | February 20, 2025 |
| Applies to | ArcGIS Online |
| Version found | 10.2 |
| Operating System | Windows OS |
| Operating System Version | 11.0 64 bit |
| Status | Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
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Additional Information
Map Viewer uses a newer text editor than Map Viewer Classic for writing pop-up text elements, and the Map Viewer's text editor utilizes the newest HTML version. This results in different tag conversion practices and the described behaviour is a known limitation.
Workaround
Specify the text using the "<p>" and "<br>" tags as needed through the source view (HTML view) within the Map Viewer text editor.
Steps to Reproduce