laptop and a wrench

Bug

There is a silent installation failure for ArcGIS Maps for Office 2020.1 (32 bit or 64 bit) installer while connecting over ArcGIS Enterprise.

Last Published: March 25, 2021 ArcGIS for Office
Bug ID Number BUG-000132358
SubmittedJuly 18, 2020
Last ModifiedJuly 6, 2025
Applies toArcGIS for Office
Version found5.0.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version FixedN/A
StatusFixed

Workaround

  • Install ArcGIS Maps for Office over ArcGIS Online (www.arcgis.com), or
  • Install ArcGIS Maps for Office by running the executable file directly.

Steps to Reproduce

Bug ID: BUG-000132358

Software:

  • ArcGIS for Office

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