BUG-000123870 for ArcGIS Online

Bug ID Number	BUG-000123870
Submitted	July 22, 2019
Last Modified	June 5, 2024
Applies to	ArcGIS Online
Version found	7.2
Operating System	Windows OS
Operating System Version	N/A
Status	Will Not Be Addressed

Additional Information

Esri is focusing development effort on the current-generation ArcGIS StoryMaps product and has previously announced that its classic storytelling templates, which are currently in extended support, will be moved to mature support in October 2023. As a result of this direction, the development team is no longer considering enhancements to the classic templates and is only considering critical-priority bug fixes. This issue is either an enhancement or it is a bug that has not been classified as critical, so the development team does not plan to address it in the classic story map templates. ArcGIS StoryMaps is being developed with modern technology and design patterns and the benefit of years of feedback received from the storytelling community about Esri’s classic storytelling templates. Although there are issues and enhancements that will never be implemented in the classic templates themselves, many of these have already been incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps. For more information on the classic storytelling template transition plan see the ArcGIS Blog: https://www.esri.com/arcgis-blog/?s=#&tag=classic-esri-story-maps-transition

Workaround

Use the same pop-up configuration for the layers in both web maps. Either use the 'A list of field attributes' option or the 'A custom attribute display' option to visualize the same spacing for pop-ups in both web maps.