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Bug

The 'Zoom to' option in the ArcGIS Online web map does not zoom to the desired area on the layer even when the extent is set on the feature layer from the item details page.

Last Published: June 11, 2018 ArcGIS Online
Bug ID Number BUG-000114515
SubmittedJune 7, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found6.1
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

The item extent is only used when adding the layer to a map (or when searching layers by extent). In the Contents menu, the Zoom to option zooms to the extent of the service layer while considering the layer scale range.

Steps to Reproduce

Bug ID: BUG-000114515

Software:

  • ArcGIS Online

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