laptop and a wrench

Bug

The 'Zoom to' option in Map Viewer and Map Viewer Classic does not work as expected if the layer has a custom visible range.

Last Published: April 26, 2022 ArcGIS Online
Bug ID Number BUG-000148507
SubmittedApril 14, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found10.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

Currently honoring the extent of the layer which is the same behavior as ArcGIS Pro.

Workaround

Reset the visibility range to default and save the layer.

Steps to Reproduce

Bug ID: BUG-000148507

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options