Bug
Bug ID Number | BUG-000086476 |
---|---|
Submitted | March 30, 2015 |
Last Modified | May 31, 2023 |
Severity | Medium |
Applies to | ArcGIS for Desktop |
Version found | 10.3 |
Operating System | Windows OS |
Operating System Version | 8 |
Status | Known Limit |
After a period of time working in ArcMap, the mouse cursor becomes stuck as the Pan tool as the default cursor mode, and cannot be changed to a different cursor mode.
Esri has investigated this issue and found it to be caused by certain antivirus software. This defect has been logged with Esri as BUG-000086476.
Work with the antivirus vendor to determine the appropriate security settings to resolve interference with ArcGIS software.
Bug ID: BUG-000086476
Software:
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