|Bug ID Number||BUG-000086476|
|Submitted||March 30, 2015|
|Last Modified||May 31, 2023|
|Applies to||ArcGIS for Desktop|
|Operating System||Windows OS|
|Operating System Version||8|
After a period of time working in ArcMap, the mouse cursor becomes stuck as the Pan tool as the default cursor mode, and cannot be changed to a different cursor mode.
Esri has investigated this issue and found it to be caused by certain antivirus software. This defect has been logged with Esri as BUG-000086476.
Work with the antivirus vendor to determine the appropriate security settings to resolve interference with ArcGIS software.
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