Bug
The workflow to add maps in ArcGIS Maps for Office 5.0 hangs if the ArcGIS Online organization references a broken or down locator URL.
| Bug ID Number | BUG-000119835 |
|---|---|
| Submitted | February 5, 2019 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS for Office |
| Version found | N/A |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Version Fixed | 5.0.1 |
| Status | Fixed |
Workaround
Make sure all locators in the ArcGIS Online organization (Utility Services > Geocoding > Locators) are working correctly. Delete or fix the broken ones.
Steps to Reproduce
Bug ID: BUG-000119835
Software:
- ArcGIS for Office
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App