Bug
The webmap view counts from the Groups tab in ArcGIS Online do not update with the webmaps' item description view counts. This causes the Map Gallery Template to be inaccurate when displaying the view counts.
| Bug ID Number | BUG-000112478 |
|---|---|
| Submitted | March 16, 2018 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Online |
| Version found | N/A |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Known Limit |
Additional Information
The following article outlines the differences between the two values: https://support.esri.com/en/technical-article/000012444Workaround
To show the updated view count in the Map Gallery Template and the Groups page, the user must change the sharing settings of each webmap.The user must select a webmap from the group they are working with, open up the item description page, and click the Share button on the right. Then, uncheck all the options and click OK. Next, click the Share button again and share the webmap with everyone (including the group) and click OK.The user can now refresh the Map Gallery Template page in the browser, and the view count is updated. The view count in the Group page will also be updated for that particular webmap. In order for all webmaps to be updated, the user must follow the same steps for the other webmaps as well.Steps to Reproduce
Bug ID: BUG-000112478
Software:
- ArcGIS Online
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