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Bug

The webgisServerTrustKey is missing in the Update Security Configuration section of Portal Administrator Directory. The user is unable to set the Hosting, Image, or GeoAnalytics Server if it is deleted.

Last Published: October 11, 2019 ArcGIS Image Server
Bug ID Number BUG-000124974
SubmittedSeptember 4, 2019
Last ModifiedJuly 7, 2025
Applies toArcGIS Image Server
Version found10.7
StatusIn Review

Workaround

This trust key is created during the installation of Portal for ArcGIS. Unfederate the Server(s) then uninstall and re-install Portal for ArcGIS.

Steps to Reproduce

Bug ID: BUG-000124974

Software:

  • ArcGIS Image Server

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