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Bug

The WebGISDR tool times out after 24 hours when the ArcGIS Data Store content is large.

ArcGIS GIS Server
Bug ID Number BUG-000171876
SubmittedOctober 30, 2024
Last ModifiedApril 19, 2025
Applies toArcGIS GIS Server
Version found10.9.1
Operating SystemWindows Server
Operating System Version2016 64 Bit
Version Fixed11.5
StatusFixed

Additional Information

This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is: https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Workaround

Restore components individually or ensure an SSD with high input or output operations per second (IOPS) is being used.

This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is:

https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch

Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Steps to Reproduce

Bug ID: BUG-000171876

Software:

  • ArcGIS GIS Server

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