Bug
The webgisdr incremental backup fails after an ArcGIS Data Store failover.
| Bug ID Number | BUG-000147726 |
|---|---|
| Submitted | March 17, 2022 |
| Last Modified | April 23, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.8.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | In Product Plan |
Workaround
After receiving the error, "Cannot get ancestors in the response of the request," the user can instead create a full webgisdr backup successfully. After a full backup has been made, an incremental backup can also be created successfully. No additional change is to be made to the Portal for ArcGIS site or webgisdr files.
Steps to Reproduce
Bug ID: BUG-000147726
Software:
- Portal for ArcGIS
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