The WebAdaptor.config file is not updated to reflect new private IPs in Amazon Web Services (AWS).
Last Published: February 6, 2017ArcGIS for Server
Bug ID Number
October 1, 2015
June 11, 2020
ArcGIS for Server
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Uninstall and reinstall the web adaptor making sure to delete any leftover files in the 'inetpub' folder.OrModify the WebAdaptor.config page located at <a href="file:C:/inetpub/wwwroot/arcgis" target="_blank">C:\inetpub\wwwroot\arcgis</a> to reflect the new private IP.