laptop and a wrench

Bug

The Web AppBuilder on some Android tablets unexpectedly switches to 'Desktop Mode', causing the keyboard on the device to display for a second before disappearing when attempting to provide text input.

Last Published: June 28, 2016 ArcGIS Online
Bug ID Number BUG-000091641
SubmittedOctober 22, 2015
Last ModifiedSeptember 22, 2022
SeverityMedium
Applies toArcGIS Online
Version found3.9
Operating SystemAndroid
Operating System Version5.0x
Version FixedOnline 4.2
StatusFixed

Workaround

Changing the orientation of the tablet sometimes allows text inputs to be added using the device keyboard.

Steps to Reproduce

Bug ID: BUG-000091641

Software:

  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback