laptop and a wrench


The Web AppBuilder logo does not display in Mozilla Firefox when using a UNC path.

Last Published: March 23, 2016 ArcGIS Online
Bug ID Number BUG-000084623
SubmittedJanuary 20, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found3.6
Operating SystemWindows OS
Operating System VersionVista


Use a URL path to point to the image file as documented in the following site: <a href="" target="_blank"></a>- For example, change the configuration from "images<a href="file://logo.jpeg" target="_blank">\\logo.jpeg</a>" to "images/logo.jpeg".By default, Mozilla Firefox does not allow UNC paths even though UNC can be regarded as URL paths: <a href="" target="_blank"></a>'t_work#UNC_Paths. This is a security issue, and Firefox does not allow UNC for security reasons.

Steps to Reproduce

Bug ID: BUG-000084623


  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options