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Bug

The Web AppBuilder for ArcGIS Launchpad theme is causing apps to be clipped while using the in-app browser in the ArcGIS Companion application.

Last Published: September 6, 2019 ArcGIS Companion
Bug ID Number BUG-000122865
SubmittedJune 6, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Companion
Version found2.3
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Additional Information

This issue is not reproducible on all devices and only specific to the Web AppBuilder for ArcGIS app. Unable to fix from ArcGIS Companion as the app is simply loading the Web AppBuilder for ArcGIS app in the app-browser.

Workaround

  • This behavior does not occur on iPhone SE (see image 2 in case attachments), iPhone 6 Plus, iPhone 7 Plus and iPhone X.
  • This behavior is not seen in Android Nexus 6P and Moto G5 Plus.
  • Accessing ArcGIS Online through a web browser (tested on Chrome and Safari) does not display the same issue.

Steps to Reproduce

Bug ID: BUG-000122865

Software:

  • ArcGIS Companion

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