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Bug

The Wayback Imagery fails to display the correct dated layer in ArcMap when the item is opened from ArcGIS Online.

Last Published: November 5, 2019 ArcGIS for Desktop
Bug ID Number BUG-000125665
SubmittedOctober 1, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.6.1
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter Mature Support in March 2024 (https://support.esri.com/en-us/products/arcmap/life-cycle). There are no plans to release an ArcGIS Desktop 10.9, and we recommend that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro (https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate) for more information.

Workaround

  1. Copy the Web Map Tile Service (WMTS) layer URL from the Item Details page of the service in ArcGIS Online.
  2. Launch ArcMap (Sign into ArcGIS Online) and navigate to the Folder Connections in the Catalog window.
  3. Expand the GIS Server folder. Click on Add WMTS Server. Paste the URL copied in Step 1.
  4. Add the service in ArcMap under the GIS Servers folder.

Steps to Reproduce

Bug ID: BUG-000125665

Software:

  • ArcGIS for Desktop

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