laptop and a wrench


The Water Utility Mobile Map application (ArcGIS 10.2) installation executable does not install on 32-bit Windows, returning an error indicating the file is not compatible with the Windows version. However, if the installation file is run and extracted on a 64-bit Windows, and moved to a 32-bit windows, the application executable runs.

Last Published: July 2, 2015 ArcGIS for Local Government
Bug ID Number BUG-000082862
SubmittedOctober 29, 2014
Last ModifiedJune 5, 2024
Applies toArcGIS for Local Government
Version found10.2
Version FixedJuly 2015


Run the installation on 64-bit Windows, and copy the installed folder to 32-bit Windows.

Steps to Reproduce

Bug ID: BUG-000082862


  • ArcGIS for Local Government

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