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Bug

The Video Clip export tool in ArcGIS Excalibur 11.5 returns the error, "Filename contains invalid characters," when using localized characters.

ArcGIS Excalibur
Bug ID Number BUG-000177435
SubmittedJune 25, 2025
Last ModifiedOctober 25, 2025
Applies toArcGIS Excalibur
Version foundN/A
Operating SystemWindows Server
Operating System Version2025
Version FixedThis will be fixed in ArcGIS Enterprise 12.0 and ArcGIS Online 2025.R3
StatusFixed

Workaround

Input English characters to export the video clip as expected.

Steps to Reproduce

Bug ID: BUG-000177435

Software:

  • ArcGIS Excalibur

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