laptop and a wrench

Bug

The user needs to set failover_on_primary_stop=true for HA ArcGIS Datastores

ArcGIS Data Store
Bug ID Number BUG-000172945
SubmittedDecember 10, 2024
Last ModifiedJune 16, 2025
Applies toArcGIS Data Store
Version found11.3
Operating SystemWindows Server
Operating System Version2022
StatusNon-Reproducible

Additional Information

The issue cannot be reproduced at this time. If you are experiencing this behavior, please contact Esri Support Services, as a new reproduction case is required to further the investigation.

Workaround

1.Go to to arcgisdatastore>etc>datastore.properties on both datastore machines.

2.You should see an option that says: failover_on_primary_stop=false (default)

This option should be set to true, so replace FALSE with TRUE and save the file.

3.Navigate also to C:\Program Files\ArcGIS\DataStore\framework\etc\datastore.properties, and change the same option found in this file to TRUE as well for both datastore machines.

4.Restart the Datastore Services.

5.Test failover and it should be successful this time around.

Steps to Reproduce

Bug ID: BUG-000172945

Software:

  • ArcGIS Data Store

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