laptop and a wrench

Bug

“The user aborted a request” error message is returned in the status request of an ArcGIS Hub download for services hosted from ArcGIS Server and the download interface hangs as "File generation in process" indefinitely.

ArcGIS Hub
Bug ID Number BUG-000166539
SubmittedApril 5, 2024
Last ModifiedMarch 25, 2025
Applies toArcGIS Hub
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusIn Review

Steps to Reproduce

Bug ID: BUG-000166539

Software:

  • ArcGIS Hub

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options