laptop and a wrench

Bug

The usability of the ArcGIS Online credit status dashboard and reporting is poor. The options do not clearly show when additional credits are purchased and the cumulative figure.

Last Published: March 24, 2021 ArcGIS Online
Bug ID Number BUG-000138226
SubmittedMarch 17, 2021
Last ModifiedApril 9, 2026
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

There are several improvements made in this area. If the issue still persists, please contact ESRI Support Services.

Workaround

Enable credit allocation tools (including credit budgeting tools and displaying each member's available credits on their settings page) to monitor credit usage.

Steps to Reproduce

Bug ID: BUG-000138226

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options