laptop and a wrench

Bug

The "Unable to connect" error is returned in the Survey123 3.5.164 field app on iOS 12.3.1 when the 'Allow Location Access' setting is set to 'Never' or 'While Using the App'.

Last Published: September 30, 2019 ArcGIS Survey123
Bug ID Number BUG-000123572
SubmittedJuly 9, 2019
Last ModifiedJuly 26, 2025
Applies toArcGIS Survey123
Version found3.5
Operating SystemApple iOS
Operating System Version12.0x
Version Fixed3.6
StatusFixed

Steps to Reproduce

Bug ID: BUG-000123572

Software:

  • ArcGIS Survey123

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