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Bug

The "Turn on Storage access in settings to allow field maps to save attachments” message is returned when downloading the attachment.

ArcGIS Field Maps
Bug ID Number BUG-000158375
SubmittedMay 17, 2023
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version found23.1.1
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible in the latest version of the ArcGIS Survey123 mobile app.

Workaround

Use the iOS device or Android 12 mobile device to download the attachment using the ArcGIS Field Maps app.

Steps to Reproduce

Bug ID: BUG-000158375

Software:

  • ArcGIS Field Maps

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