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Bug

The transparency of a web map service (WMS) is not honored in ArcGIS Pro or web apps, and the feature color is solid rather than transparent.

Last Published: December 18, 2020 Portal for ArcGIS
Bug ID Number BUG-000130635
SubmittedMay 6, 2020
Last ModifiedJuly 10, 2025
Applies toPortal for ArcGIS
Version found10.7.1
Operating SystemWindows OS
Operating System Version10.0
Version Fixed3.0
StatusFixed

Additional Information

In order for the web map service (WMS) service to return an image that contains layer transparency, the requested image format must be PNG32. The layer transparency does not honor the image format of JPG, PNG, PNG8, or PNG24.

Steps to Reproduce

Bug ID: BUG-000130635

Software:

  • Portal for ArcGIS

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