laptop and a wrench

Bug

The Transfer content feature in ArcGIS Online does not maintain the folder structure of the previous owner.

Last Published: March 8, 2022 ArcGIS Online
Bug ID Number BUG-000138428
SubmittedMarch 24, 2021
Last ModifiedJuly 9, 2025
Applies toArcGIS Online
Version found8.4
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

At the moment there is no way to maintain the original owner's content folder structure in the new owner's content.

Steps to Reproduce

Bug ID: BUG-000138428

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options