laptop and a wrench


The total number of views is different when compared between My Organization > View Status > Content Details, and My Content > View item details in ArcGIS Online.

Last Published: December 10, 2015 ArcGIS Online
Bug ID Number BUG-000092424
SubmittedNovember 23, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found3.10
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusWill Not Be Addressed

Additional Information

The Views chart in the ‘View Status’ is designed to display large scale trends over long time periods, whereas the Usage chart in the Item Details page is intended to display detailed usage over short time scales. For performance considerations in the long time scale ‘View Status’ chart, there is some aggregation of view counts. Users should use the Usage chart in the Item Details page when precise or explicit number counts are required.

Steps to Reproduce

Bug ID: BUG-000092424


  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options