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Bug

The text in the ArcGIS Pro pop-up pane is blurred in a 14-inch display with an integrated graphics card.

Last Published: May 27, 2021 ArcGIS Pro
Bug ID Number BUG-000137937
SubmittedMarch 5, 2021
Last ModifiedJuly 5, 2025
Applies toArcGIS Pro
Version found2.7.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed2.8
StatusFixed

Workaround

The fix for the issue in ArcGIS Pro version 2.8.x involves changing the background drawing mode which is used by pop-ups.

To enable the drawing mode,

1. In the registry editor, navigate to Computer > HKEY_CURRENT_USER > Software > ESRI > ArcGISPro > Settings.

2. Add a DWORD Value registry key: PopupBitmapDrawingMode.

3. Set the value to 1 to use the new drawing mode when viewing pop-ups.

Note: If ArcGIS Pro remains open during the above change, close and reopen the pop-up to see the change.

Steps to Reproduce

Bug ID: BUG-000137937

Software:

  • ArcGIS Pro

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