laptop and a wrench

Bug

The Table of Contents fails to load in Map Viewer Classic for web maps containing a Tiled Map Image Layer added from an ArcGIS Enterprise portal item.

Portal for ArcGIS
Bug ID Number BUG-000178758
SubmittedAugust 15, 2025
Last ModifiedSeptember 12, 2025
Applies toPortal for ArcGIS
Version found11.5
Operating SystemWindows Server
Operating System Version2022
StatusIn Review

Workaround

  • Create a web map in Map Viewer Classic and add the tiled map image layer to the web map directly via a URL so that no portal item is invoked.
  • Use Map Viewer (not Map Viewer Classic).

Steps to Reproduce

Bug ID: BUG-000178758

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options